Privacy Policy

Effective Date: 01/09/2025Last Updated: 09/09/2025At NextGenAi , we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our AI automation services ("Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.1. Information We CollectWe collect information to provide and improve our Services. The types of information we may collect include:1.1 Personal InformationContact Information: Name, email address, phone number, and company name (if applicable).Account Information: Username, password, and billing information.Usage Data: Information on how you access and use our Services, including your IP address, browser type, device information, and activity logs.1.2 Automated Data CollectionWe may automatically collect data through cookies and similar technologies. This data may include:Device Information: Type of device, operating system, and browser.Log Data: Date and time of access, referral URL, and pages visited on our Services.Location Data: Your IP address may provide approximate location information.2. How We Use Your InformationWe use the information we collect for the following purposes:2.1 To Provide and Improve Our ServicesTo operate, maintain, and improve the functionality of our AI automation tools.To customize user experiences and tailor content to your preferences.2.2 To Communicate with YouTo respond to inquiries, support requests, and provide updates regarding your account or our Services.To send marketing communications (with your consent) about products, services, and offers we believe may interest you.2.3 To Ensure SecurityTo monitor and detect security threats, prevent fraud, and protect our Services and users.2.4 Legal ComplianceTo comply with applicable laws and regulations, including tax obligations and other legal requirements.3. How We Share Your InformationWe may share your information in the following circumstances:3.1 Service ProvidersWe may share your personal data with third-party vendors, service providers, or business partners who assist us in operating our Services (such as payment processors, cloud storage providers, and marketing partners). These third parties are required to protect your data and use it solely for the purposes we specify.3.2 Legal RequirementsWe may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).3.3 Business TransfersIn the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. You will be notified via email or a prominent notice on our Services if your information is transferred to a different entity.4. International Data TransfersAs part of providing our Services, your personal data may be transferred to and processed in countries outside of your country of residence, including the United States and other countries where we or our service providers operate. We will take appropriate measures to ensure that your data is handled in accordance with this Privacy Policy and applicable data protection laws, such as using Standard Contractual Clauses (SCCs) where required.5. Your RightsDepending on your jurisdiction, you may have certain rights regarding your personal data. These may include:5.1 Access and CorrectionYou have the right to access, update, or correct your personal information.5.2 DeletionYou may request that we delete your personal data, subject to legal and contractual obligations.5.3 Data PortabilityIn certain jurisdictions (such as the EU), you have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.5.4 Objection and RestrictionYou have the right to object to the processing of your data, or to request that we restrict the processing of your personal information, where applicable under the law.5.5 Withdraw ConsentIf we process your data based on your consent, you may withdraw that consent at any time by contacting us as provided in Section 9 below.5.6 Right to Lodge a ComplaintIf you believe your rights have been violated, you have the right to lodge a complaint with your local data protection authority.6. Cookies and Tracking TechnologiesWe use cookies and similar tracking technologies to enhance the functionality of our Services and to analyze usage patterns. You can set your browser to refuse all cookies or to alert you when a cookie is being sent. However, if you do not accept cookies, some parts of the Services may not function properly.For more information on how we use cookies and how you can manage your preferences, please visit our [Cookie Policy].7. Data RetentionWe retain your personal data for as long as necessary to provide you with our Services and for legitimate business purposes, such as complying with legal obligations, resolving disputes, and enforcing our agreements.8. SecurityWe take reasonable steps to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.9. Contact UsIf you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your rights, please contact us at:NextGenAi
No 16 Chrome Close
Harare, [Postcode]
Email: [email protected]
Phone: +263786514670
Website:https://n3xtgenaii.com/10. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.